What is SYNC?
SYNC®* is in-vehicle voice-activated communication, entertainment, and information system. When paired with a mobile device and other Bluetooth® enabled devices, SYNC allows you to use voice commands to make and receive calls, play music, or get driving directions.
SYNC 4 and SYNC 4A
What is the difference between SYNC 4 and SYNC 4A?
How do I pair my phone with SYNC 4 or SYNC 4A?
What are SYNC 4A Adaptive Dash Cards?
SYNC Settings
How do I change the Connectivity settings with SYNC 4?
How do I change the language with SYNC?
How do I change the SYNC display settings?
How do I adjust the SYNC phone volume?
SYNC Navigation
How do I update my SYNC Navigation?
What are my Connected Navigation options?
How do I renew my Connected Navigation?
How do I check the navigation map version?
How do I adjust the navigation volume?
How do I set favourite locations?
SYNC Troubleshooting
What do I do if I'm having an issue with a SYNC software update?
What do I do if I am having issues with the SYNC screen?
What do I do if my phone is not pairing?
How do I reverse pair a phone with SYNC?
How do I perform a Master Reset?
If you have additional questions, Contact the Ford Customer Relationship Centre using our Live Chat option or by calling 1-800-565-3673.
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.