How do I perform a key cycle on my Ford?
A key cycle is an easy way to refresh the vehicle's SYNC®* system by turning the vehicle off and back on. A key cycle can be useful when the screen is frozen.
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Turn the vehicle completely off. The vehicle engine should not be running, and the vehicle should not be in accessory mode.
Note: Many newer vehicles will keep the radio on, even when the car is turned off, until a door is opened.
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Open the driver’s door and lock the door.
Note: If your vehicle is equipped with an Intelligent Access System with push-button start, you must exit the vehicle with your keys before locking the door.
- Close the driver’s door.
- Wait two minutes and ensure the radio display turns off completely.
- Restart the vehicle.
Additional Information
What is SYNC?
How do I check for SYNC updates?
How do I perform a master reset?
How do I use an Intelligent Access Key?
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.