How do I connect to a Wi-Fi Network?

How do I connect SYNC®* to a Wi-Fi** network?

Connecting to a Wi-Fi network with SYNC requires you to know the password of the network you are attempting to access and inputting it into the SYNC system.

Connecting SYNC to Wi-Fi

Important: Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).

Select your SYNC generation from the drop-down options below. If your SYNC generation is not listed, it is not capable of connecting to a Wi-Fi network.

Notes: 

  • If you need assistance determining the generation of your SYNC system, select the first drop-down option.
  • Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

Identifying Your SYNC Generation

Two resources to help you identify your vehicle's SYNC generation are the:

SYNC 4A

To connect to a Wi-Fi network with SYNC 4A:

  1. Tap Settings or the Home icon (varies by software version) on your vehicle's SYNC screen.
  2. Press Settings.
  3. Select Connectivity.
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  4. Tap Manage Wi-Fi Networks.
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  5. Toggle System Wi-Fi to On.
  6. Press View Available Networks. Your system will display available networks. You can also search for hidden networks by selecting Add a Network.
  7. Choose an available Wi-Fi network
  8. Enter the network password if prompted.

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

SYNC 4

To connect to a Wi-Fi network with SYNC 4:

  1. Press Settings on your vehicle's SYNC screen.
  2. Select Connectivity.
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  3. Tap Manage Wi-Fi Networks.
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  4. Toggle System Wi-Fi to On.
  5. Press View Available Networks. Your system will display available networks. You can also search for hidden networks by selecting Add a Network.
  6. Select an available Wi-Fi network
  7. Enter the network password if prompted.

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

SYNC 3

To connect to a Wi-Fi network with SYNC 3:

  1. Press Settings
  2. Scroll to the right and select Wi-Fi & Hotspot.
  3. Select System Wi-Fi
  4. Toggle the Wi-Fi to On and select View Available Networks.
  5. Select a Wi-Fi network from the list of networks that display. 
  6. Enter the Wi-Fi network's password, if prompted. 

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

Additional Information

How do I pair my phone with SYNC?
What are over-the-air software updates?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Requires in-vehicle USB mobile broadband connection, PAN-supported mobile device, or proximity to an outside wireless hotspot. Wi-Fi is a registered trademark of the Wi-Fi Alliance®.