Ford Mustang Mach-E

Whether you are ordering a new Mustang Mach-E or are already an owner, use the links below to explore information about maintenance, charging, and more.

---

Ordering or Personalizing a Mustang Mach-E?

• View pricing, ordering and specification information
• Check the status of your Mustang Mach-E
• Make changes to your vehicle reservation">Make changes to your vehicle reservation
• Customize your vehicle with Ford Accessories 

New to the Mustang Mach-E family?

Learn how to set up and access the tools you need to fully experience your Mustang Mach-E:

• Activate the FordPass^®* Connect Modem^**
• Download the FordPass App
• Set up Phone As A Key
• Access Your Owner's Manual

Want to Learn More About Your Mustang Mach-E?

Select from the drop-down options below to view helpful articles related to that category. 

Tip: If you did not find what you are looking for, try using the search bar and a search phrase specific to your question (e.g., how much does BlueCruise cost; how do I open the Mustang Mach-E frunk; and how do I use Phone As A Key?). 

---

^* The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

^**FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see FordPass Terms and Conditions for details). Connected Service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected Service excludes Wi-Fi hotspot.

^†Available Feature. Equipped Ford vehicles come with either a complimentary BlueCruise trial period or an included BlueCruise connected service plan duration, after which purchase is required. Modem activation through the FordPass® App is required for subscription purchase and for initial activation of BlueCruise (for pre-2024 model year vehicles). See ford.ca/technology/connected-services/bluecruise/ for details. BlueCruise is a driver-assist feature and does not replace safe driving or driver’s attention, judgment or need to control the vehicle. Only remove hands in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control. See Owner’s Manual for details and limitations.

^††Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Access to Alexa requires an Amazon account, SYNC 4, FordPass Connect, and complimentary Connected Service activated through the FordPass App (see FordPass Terms for details). 2021 and some 2022 vehicles may require a software update to activate Alexa Built-in (available first half of 2022), check your SYNC 4 display to confirm.  Eligible vehicles receive access to Alexa Built-in for three years from the completion of a software update (if required), or from new vehicle warranty start date (if Alexa Built-in is factory-installed), after which fees may apply. Vehicles with factory-installed Alexa Built-in also receive 30 days of complimentary streaming media services beginning on the new vehicle warranty start date, after which fees apply. See your Ford account for information. Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.

^‡Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.