Why is my Ford Account locked?
If your Ford Account is locked, follow the steps below:
- Clear your browser’s cache, including deleting temporary internet files and cookies.
- Close any open internet browser windows.
- Re-open your internet browser and attempt to log in to the site again.
If this attempt is not successful, try resetting your Ford Account password.
If these steps do not resolve your issue, contact the Ford Customer Relationship Centre using our Live Chat option or by calling 1-800-565-3673.
Additional Information
How do I update my Ford Account or FordPass username?
Can I delete my Ford Account?