FORD CREDIT
A Ford Credit account holder has recently passed away. What should I do?
Am I able to finance additional warranties and/or protection and insurance products on my auto loan?
Am I able to finance modifications to my vehicle?
Am I able to make a payment over the phone?
Can a third party access and/or administer my Ford Credit account on my behalf?
Can I be pre-approved for credit?
Can I defer/extend a payment on my account?
Can I finance or lease a vehicle for someone else?
Can I get a credit reference letter for my current Ford Credit account?
Can I lower my monthly payment?
Can I make a lump sum payment towards the principle on my retail account?
Can I make a payment for my account using a credit card?
Do I still pay interest on a payment extension?
Does Ford Credit offer any special financing programs or incentives?
Does Ford Credit provide any assistance in the event of a natural disaster?
How can I avoid additional charges at lease end?
How can I get an interest paid letter?
How can I obtain a payoff letter or documents confirming that my account has been paid-in-full?
How can I obtain a release of interest letter (lien release letter)?
How can I see how much interest I paid last year?
How can I switch from paper to electronic statements (or from electronic to paper statements)?
How can I transfer my vehicle and account obligations to someone else?
How do I add my new vehicle to my existing online account?
How do I apply for Ford Credit online?
How do I change my name on my Ford Credit account?
How do I change my payment due date?
How do I create an online account?
How do I get a statement showing the payment history on my account (Statement of Account)?
How do I pay off my Ford Credit Lease account?
How do I prepare for lease-end?
How do I purchase my leased vehicle?
How do I register for an account?
How do I reset my password to sign in?
How do I retrieve my Ford Credit decision after applying online?
How do I retrieve or change my username or password?
How do I send documents to Ford Credit?
How do I update my account information (address, phone number, email)?
I am waiting for a refund. Is it possible to refund me directly into my bank account?
I did not receive my statement. How can I get a duplicate statement?
I have questions regarding my vehicle. How can I contact Ford Motor Company of Canada?
I purchased an extended warranty and would like to cancel it. What is the process?
I purchased life/disability insurance and would like to cancel. What is the process?
I still owe money on a prior car loan. How will this impact my credit application?
I was approved for credit online. Is my approval valid at any Ford Dealership?
Is the lease purchase price negotiable?
My vehicle has been declared a Total Loss by my insurance company. What should I do?
Our business has been hurt by COVID-19. How can we get help with our vehicle payments?
What are the charges for excess kilometres on my lease?
What are the insurance requirements of my leased vehicle?
What can I do if I am unable to pay my bill?
What happens if I overpaid my monthly/bi-weekly payment?
What happens if I paid off my Ford Credit account and I overpaid?
What if I get an extension but have automatic payments?
What information do I need to apply for Ford Credit online?
What is my kilometer limit/allowance on my leased vehicle?
What is my payoff on my Ford Credit account?
What options do I have to make my regular vehicle payment?
What payment frequency options do I have for my auto loan?
What programs are offered to help maintain my vehicle or protect it from damage?
What types of account message notifications or alerts are available on my Ford Credit account?
Where can I find my account number?
Where can I mail my Ford Credit payoff?
Where do I find information on my lease-end options, including my lease purchase price?
Who can I contact about my credit decision?
