How do I contact Ford of Canada?

We are here to help you. Reach out to us through any of the methods below for assistance:

Ford Dealerships

Find your local Ford Dealer for assistance with your vehicle.

Ford Customer Relationship Centre

Call us at 1-800-565-3673:

• Monday - Friday: 8:30 a.m. - 11:00 p.m. EST 
• Saturday: 8:00 am - 8:00 pm EST
• Contact the Telecommunication Relay Service by dialling 711.

Connect with online us using Live Chat:

• Monday - Friday: 8:00 a.m. - 8:00 p.m. EST 
• Saturday - Sunday: Closed

Send Us an Email

Click here to fill out our Ford of Canada Email Form.

Send Us Mail

Ford Motor Company of Canada Limited
Customer Relationship Center
P.O. Box 2000
Oakville, Ontario, Canada L6K 0C8

To assist us in serving you, please have the vehicle's current mileage and Vehicle Identification Number (VIN) ready when contacting us about a specific vehicle.

Additional Information

Who do I contact for help with Connected Services?
How do I contact a FordPass Guide?
How do I contact the FordPass Rewards Centre?
How do I contact Roadside Assistance?
How do I contact Ford Credit?
How do I contact Ford Protect?