What are Vehicle Health Alerts?
Vehicle Health Alerts use data from your vehicle to provide you with updates on your vehicle's status in the FordPass®* App.
Important: Your vehicle must have FordPass Connect**, and your modem must be activated.
They will provide information about your vehicle's:
- Powertrain
- Brakes and suspensions
- Restraints and driver assistance
- Checks, fluids, and filters
Each Vehicle Health Alert will tell you:
- What the alert means.
- The level of severity.
- Actions or next steps required.
Note: Recalls and Customer Satisfaction Programs will also appear on FordPass for non-connected vehicles and in your Vehicle Dashboard on ford.ca/support.
Vehicle Health Alerts in FordPass
Important: You can view Vehicle Health Alerts in the FordPass App if your vehicle has the FordPass Connect modem and is in an activated status.
Select from the dropdown below for more details on how to view Vehicle Health Alerts in FordPass.
Set Up Vehicle Health Alerts
There is no setup required for Vehicle Health Alerts if you meet all the requirements below, as they should run automatically.
View Vehicle Health Alerts in FordPass App
- Open the FordPass App.
- Go to the Service screen.
- Tap the Vehicle Health box.
Any active and available alerts will appear on the next screen.
Important: You must be a connected modem user to access this feature. If you do not have access, visit our Request Vehicle Acess topic for steps.
Notes:
- If you experience any issues, contact a Guide using the Account > Contact Help options in FordPass.
- If you need additional help understanding your alert, you can contact your Ford Dealer.
*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
**FordPass® Connect, the FordPass App, and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible Bell network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.
†Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.