Support>FordPass>Troubleshooting>Why does my Ford vehicle enter Deep Sleep mode?

Why does my Ford vehicle enter Deep Sleep mode?

Deep Sleep mode is designed to conserve battery power on your vehicle. This setting is activated when your vehicle falls under the following conditions:

  • Vehicle inactivity for 14 consecutive days
  • The battery voltage drops below 9.5 volts
  • Extremely cold/hot weather conditions

How to Turn Off Deep Sleep Mode

To turn off Deep Sleep Mode, turn on your vehicle manually using the push-button start or your key. It may take 20-30 seconds for your modem to reconnect with the FordPass®* App.

Note: If you are unable to start your vehicle, contact Roadside Assistance**.

If you require additional assistance, please contact our Customer Relationship Centre by phone at 1-800-565-3673 or via LIVE CHAT.

Additional Information

What are the different vehicle start options?
What if I am unable to enter my vehicle manually?

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

**Roadside assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change program details without obligations.