What is the Ford Security Package?
Sleep soundly knowing your vehicle is protected. The Ford Security Package* gives you peace of mind, day and night. Take advantage of features like Stolen Vehicle Services, Start Inhibit and Theft Alerts to protect your investment and your valuable belongings with the Ford Security Package – because your safety and security are our top priorities.
Ford Security Package: Your Ford. Securely Protected.
Ford Security Package Overview
Help protect one of your most valuable investments with the Ford Security Package which allows you to disable your vehicle remotely, receive theft protection alerts through the FordPass®** App, and get help through our dedicated support line.
This package is available on select 2024–2025 F-150® and select 2025 Super Duty® trucks.
Choose from the drop-down options below to learn more about the Ford Security Package.
How can I get the Ford Security Package?
Activate your one-year complimentary subscription to the Ford Security Package through your Ford Account on the Ford website or through the Connected Services tile in the FordPass App. No credit card required.
Available on select 2024-2025 F-150 and 2025 Super Duty trucks.
Can I add multiple people to my Ford Security Package?
You can authorize access to your vehicle to multiple people through the FordPass App.
How do I cancel my Ford Security Package or Stolen Vehicle Services?
If you want to cancel your service, you can do so through your Ford Account on the Ford website or through the Connected Services tile in the FordPass App.
What is the difference between Stolen Vehicle Services and the Ford Security Package?
Ford Stolen Vehicle Services was initially released to select 2024 F-150 trucks. The offer has since been extended to select 2025 F-150 and Super Duty trucks to also include the Start Inhibit feature and Theft Protection Alerts, making up the Ford Security Package.
Stolen Vehicle Services
Drive confidently knowing the Ford Security Package connects you to live agents 24/7, assisting law enforcement with vehicle tracking and keeping you informed via FordPass.
Note: If your vehicle goes missing, file a police report first and then use Stolen Vehicle Services to report it to a live agent.
This service is available on select 2024-2025 F-150 and select 2025 Super Duty trucks.
Choose from the drop-down options below to learn more about Stolen Vehicle Services.
What should I do if my vehicle is stolen?
Important: For your safety, always use caution and good judgment when investigating any alerts from your vehicle to prevent confrontations and/or endangering yourself.
- Call the police, so your local law enforcement can help you file a report. Make sure to have a copy of the police report number and contact information.
- Contact us by phone at 1-866-861-0419 or through the FordPass App by selecting Monitoring > Call Ford Secure.
- We will verify your police report with law enforcement so we can begin:
- Tracking your vehicle's location.
- Disabling factory reset functionality.
- Sending you an email confirmation with a summary of your case details.
- Engaging police for case updates, sharing your vehicle locations with them, and requesting they keep you informed on your vehicle status.
- The police will let you know if your vehicle is recovered.
- We will deactivate tracking and initiate recovery mode once your vehicle is returned. You will receive an email confirming these changes.
How does Stolen Vehicle Services work?
Stolen Vehicle Services uses various sensors and systems on your vehicle to monitor and report activity around your vehicle. The service will notify you of unusual or unexpected activity through FordPass.
What happens in the event of a theft?
In the event of theft, you can use the FordPass App to confirm the theft. This service then uses your vehicle’s cellular data connection and the ability to receive GPS data to track your vehicle.
Important: Tracking can be affected by the loss of these signals, the coverage in your area, or the vehicle’s surroundings.
Can I do a factory reset while my vehicle is stolen?
The factory reset function is unavailable during the time your vehicle is stolen to prevent it from hindering recovery efforts.
We recommend waiting until after your vehicle is recovered, but if you need to perform a reset sooner, you can enable the reset function for one hour using the FordPass App.
Where does Stolen Vehicle Services work?
Stolen Vehicle Services works in the United States and Canada. The service is not currently available in U.S. territories or commonwealths.
Why do I need to close the Power Tailgate to activate Stolen Vehicle Services?
The Power Tailgate (if equipped) for activation purposes is considered a door, and all doors must be closed before the initial activation of Stolen Vehicle Services.
Theft Alerts
Theft Alerts keep you connected and your truck secure. Customize alerts for unauthorized access, starts, movement, or resets. Enable push notifications through FordPass for instant protection.
Theft alerts are available on select 2024 F-150 (included as part of the Stolen Vehicle Services feature), 2025 F-150, and 2025 Super Duty trucks.
Choose from the drop-down options below to learn more about theft alerts.
What do my vehicle and Theft Alerts monitor?
Currently the vehicle monitors and sends an alert in the following cases:
- A detected potential break-in
- Movement/incline in the vehicle position
- Hardware disabled
- Inconsistent location information
- Door open/ajar
- A factory reset attempt
If a Theft Alert is triggered on your enrolled vehicle, the vehicle will start transmitting to Ford the data below:
- Make and model
- Vehicle Identification Number (VIN)
- Vehicle location for 24 hours
Note: The data transmitted is subject to the vehicle connectivity and network availability.
Once an alert is triggered, the data will be stored in the Ford cloud for 30 days unless there is an active Stolen Vehicle Service case. If there is an active Stolen Vehicle Service case, the data will be stored as long as the case is active and once closed, the data will be retained for up to 10 years, after which it will be deleted.
Why am I not receiving Theft Alerts?
Push notifications must be enabled to receive Theft Alerts.
Why are other people receiving Theft Alerts about my vehicle?
All authorized FordPass account users associated with the vehicle enrolled with push notifications will receive alerts.
Start Inhibit Feature
Take control of your truck's security with the Start Inhibit Feature. Remotely prevent unauthorized starts, even if a key is nearby, and easily manage this feature through a simple in-app toggle.
This feature is available on select 2025 F-150 and 2025 Super Duty trucks.
Note: Select 2024 F-150 owners at the end of their Stolen Vehicle Services trial may then choose to purchase the Ford Security Package, which includes the Start Inhibit feature. Software updates will not be available for this feature.
Additional Information
What are the Stolen Vehicle Services?
How do I contact Roadside Assistance?
Can I view my vehicle's location in the FordPass App?
*Available feature. Stolen Vehicle Services requires FordPass® App, modem activation, and a Connected Service plan. Equipped Ford vehicles come with a one-year Stolen Vehicle Services trial from new-vehicle warranty start date, after which purchase is required. Customer activation required. Connected Services and features depend on compatible Bell network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Factory Reset and Customer Connectivity Settings are disabled while Stolen Vehicle Services is active. Requires mobile device push notifications.
**FordPass® App, which is compatible with select smartphone platforms, is available via a download. Message and data rates may apply.