How do I contact the FordPass Rewards Centre?

Who do I contact if I have any FordPass® Rewards related questions?

If you need assistance with any of the following rewards features, please contact the FordPass Reward Centre at 1-833-502-1689.

  • Points transfer
  • Points balance
  • Missing Points
  • General rewards program inquiries

You can also visit the FordPass Rewards Frequently Asked Questions page for more information.

Hours of Operation

The FordPass Rewards Centre is open Monday to Friday from 9:00 a.m. - 8:00 p.m. Eastern Standard Time (EST), Saturday 9:00 a.m. - 5:30 p.m. EST and closed on Sundays.

Additional Information

How do I contact a FordPass Guide?
How do I contact Roadside Assistance?
How do I contact Ford Credit?
How do I contact Ford Protect?