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How does Amazon Alexa Built-in work with my Ford?

Amazon Alexa Built-in*, delivered through SYNC®** 4A and SYNC 4, allows you to interact with your vehicle using your voice, making it easier to play music, get directions, check traffic, manage home smart devices, and more. 

Getting Started with Alexa Built-in

Select a topic from the drop-down options below to learn more about Alexa Built-in.

Alexa Built-in Features

Combined with the FordPass®† App, you can:

  • Start/stop your engine.
  • Lock/unlock your doors.
  • Check your vehicle range.
  • Check your tire pressure.

Combined with Ford Premium Connectivity, you can:

  • Stream music and long-form news.
  • Listen to podcasts and audiobooks.
  • Play games.
  • Customize your Alexa flash briefings.

Alexa Built-in Requirements

To use Alexa Built-in, you need to have:

Setting Up Alexa Built-in

Important: Your vehicle must be parked and running, and in an open location (e.g., free of overhead foliage, ceilings, etc.). 

  1. Tap Settings or the Home icon on your vehicle's SYNC screen.
  2. Press Amazon Alexa.
  3. Select Get Started or Yes to view the QR code for the Amazon login page.
  4. Scan the QR code using your mobile device, tablet, or computer. For manual entry, use the site https://amazon.com/us/code.
  5. Log in to your Amazon account. 
  6. Enter the code provided on your SYNC screen.

A confirmation screen will appear advising Alexa is now enabled, and you will have access to additional Amazon Alexa settings on your vehicle. 

Important: If a code does not appear on your screen, contact Amazon for assistance. 

Using Amazon Alexa Built-in

Say “Alexa,” followed by your question or command.

If Listen to Wake Word is turned off, press the Push to Talk button c78797fb-84ec-4b04-8ea7-44ea72f8f3a8.png on the steering wheel. After the tone, simply say “Alexa,” followed by your question or command.

Alexa Built-in Subscription Details

With the purchase of a new vehicle, you will be enrolled in a complimentary:

  • 3-year trial of Alexa Built-In that begins on your warranty start date. 
  • 30-day trial of Ford Premium Connectivity that begins on your warranty start date and receives in-app notifications to confirm feature activation.

Note: A credit card is not required to begin a Connected Services trial. Alexa Built-In and Ford Premium Connectivity are part of the Connected Services bundle.

You can purchase a Connected Services plan that is paid monthly based on your enrolment purchase date. Cancelling a paid subscription before it expires entitles you to a prorated refund for the remaining days of the month. 

You can access, view, and manage Connected Services through the FordPass† App or the Ford Connected Services website.

*Feature is available on select vehicles. Features may vary based on model year, trim, options, packages, and supply availability. Use the Build and Price tool to view feature availability on current models. If you have questions or need more information, reference your Owner’s Manual or contact your Ford Dealer.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

†The FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

††FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see FordPass Terms and Conditions for details). Connected Service and features depend on compatible Bell network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected Service excludes Wi-Fi hotspots.

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