Ford BlueCruise Frequently Asked Questions (FAQs)
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Ford BlueCruise* Frequently Asked Questions

BlueCruise allows for true hands-free driving on 97% of controlled access highways in Canada and the United States in areas known as Blue Zones.

Learn answers to these frequently asked questions (FAQs) about BlueCruise below. For additional information, visit the BlueCruise homepage.

Contents

Select a link below to be taken to a specific section of the FAQs:

BlueCruise General FAQs
BlueCruise 1.3 Software Update
BlueCruise Data Privacy

General FAQs

Choose from the drop-down options below to learn more about BlueCruise:

What are the benefits of BlueCruise hands-free highway driving?

BlueCruise is a driver-assist technology that builds upon Intelligent Adaptive Cruise Control with Stop-and-Go and Lane Centering to enable hands-free highway driving. BlueCruise helps make driving easier, more enjoyable, and less stressful, whether on long road trips, stop-and-go traffic, or your daily commute. BlueCruise accelerates, brakes, and keeps you centred in your lane with your hands off the wheel. However, you must keep your eyes on the road because a driver-facing camera monitors head position and eye gaze to ensure you are paying attention.

How does BlueCruise differ from other competitors?

BlueCruise differs from other competitors by offering true hands-free highway driving on 97% of controlled-access highways called hands-free Blue Zones. BlueCruise works in collaboration with the driver. Unlike some competitor systems, you can temporarily take over the steering within the lane and BlueCruise stays engaged without turning off. 

How do I check hands-free Blue Zone coverage in my area before purchasing?

Ford BlueCruise operates on 97% of controlled-access highways (also known as interstates, freeways, or expressways) across Canada and the United States in areas we call hands-free Blue Zones. View our interactive map to see where the hands-free Blue Zones are located.

How do I know if my vehicle has BlueCruise?

You can verify your BlueCruise access and status, and renew the service, on the FordPass®** App or your Ford Account under the Connected Services tile. If the vehicle has Ford BlueCruise capabilities, it will appear here and include your activation status.

What is the difference between BlueCruise versions 1.0, 1.2, and 1.3?

See the table below to compare BlueCruise versions:

BlueCruise 1.0 BlueCruise 1.2 BlueCruise 1.3
BlueCruise 1.0 includes hands-free highway driving on 97% of controlled access highways in Canada and the United States.

BlueCruise 1.2 includes:

  • Hands-free highway driving on 97% of controlled access highways in the Canada and the United States.
  • Lane Change Assist, which allows you to use the turn signal switch to indicate a desired lane change, that the system will perform when the path is clear. It will also suggest a lane change in slower-moving traffic. 
  • In-Lane Repositioning, which provides more space by subtly shifting away from vehicles in adjacent lanes.

BlueCruise 1.3 includes:

  • Hands-free highway driving on 97% of controlled access highways in Canada and the United States.
  • Lane Change Assist, which allows you to use the turn signal switch to indicate a desired lane change, that the system will perform when the path is clear. It will also suggest a lane change in slower-moving traffic. 
  • In-Lane Repositioning, which provides more space by subtly shifting away from vehicles in adjacent lanes.
  • Significantly enhanced hands-free highway driving performance, including greater ability to navigate in curves and narrow lanes. 
  • BlueCruise staying engaged in hands-free mode for an average of five times longer than BlueCruise 1.0 and three times longer than 1.2.

What is the difference between BlueCruise and Co-Pilot360 Technology?

Ford Co-Pilot360 Technology is a suite of available advanced driver assistance features to help keep you in command of your vehicle. BlueCruise builds on these technologies to provide hands-free highway driving capability.

When will I get the next version of BlueCruise?

The timeline of delivery for specific software updates is not available. Make sure to have automatic software updates turned on and a daily schedule set on your vehicle to ensure updates are downloaded to your vehicle as soon as they are available. 

Can Ford BlueCruise be used while towing?

Ford BlueCruise cannot be used while towing. 

BlueCruise 1.3 Software Update

Choose from the drop-down options below to learn more about BlueCruise 1.3 software update availability:

Will I receive the BlueCruise 1.3 software update?

If you are a 2021-2023 model-year Mustang Mach-E owner, and you have a BlueCruise-equipped vehicle, you are currently eligible for the BlueCruise 1.3 update. 

When will I receive the BlueCruise 1.3 update?

We do not have specific timing to share, but Ford is working on delivering the software update to BlueCruise-equipped 2021-2023 model-year Mustang Mach-E vehicles. As for other vehicle lines, we do not have additional details to share at this time. 

Why is the BlueCruise 1.3 rollout taking so long?

It is a large software package that must be delivered in stages and is currently underway to Mustang Mach-E customers. We are working quickly to get this delivered to customers. 

To prepare for the update (if you have not done so already), we recommend having: 

Data Privacy FAQs

Choose from the drop-down options below to learn more about Ford's commitment to data privacy:

What is your position on the collection of data from my vehicle?

Ford is committed to protecting customer privacy, ensuring transparency, and obtaining appropriate consent in the collection and use of all customer data.

Do I get a chance to approve your access to or use of my data?

Yes. Ford is committed to protecting your privacy and ensures appropriate consent is obtained before the collection and use of all customer data.

Are there cases where your vehicles wirelessly transmit speed or location information to you or anyone else?

Yes. Ford can receive speed and location data from connected vehicles if you provide appropriate consent.

How do your technologies wirelessly transmit data?

Ford vehicles wirelessly transmit data in various ways, depending on the feature or service, such as: 

  • Wi-Fi.
  • Embedded cellular modem.
  • Wired or plugged-in cellular devices.†
  • Cellular connection from your cellular devices using AppLink.†

Are you concerned that law enforcement agencies could retrieve stored data and violate a person's privacy?

Ford requires your consent to share data. The release of that data to a sufficient legal authority such as law enforcement will require a valid subpoena, court order, or law enforcement warrant. 

Additional Information

What do I do if Ford BlueCruise is not working in my vehicle?
How do I use Ford BlueCruise?

*Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. BlueCruise is a hands-free highway driving feature. Only remove your hands from the steering wheel when in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control of the vehicle. It does not replace safe driving. Requires purchased 3‑year connected service plan with regular map updates, FordPass® App, and modem activation.

**The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

†Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.