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WEAR AND TEAR - GET THE DETAILS


Your lease vehicle is expected to be returned in good conditon. However, Ford Credit allows for normal wear and tear (please refer to your lease agreement for information regarding vehicle wear and tear). Keep in mind: wear and tear outside normal guidelines could result in Excess Wear and Tear charges.

What is considered excess wear and tear?

The following chart provides detailed information about Excess Wear and Tear. You can also refer to the wear and tear guidelines mailed to you prior to lease-end or download our Wear and Tear Self-Assessment Checklist.

Keep in mind, if you purchased WearCare®, your Excess Wear and Tear charges will be waived up to $5,000 in most cases. See your WearCare® Addendum for details and exclusions on coverage.

Damage        

Normal Wear and Tear

Excess Wear and Tear

Dents

Up to three (3) per panel with a diameter up to 101.6 mm (4") 

Four (4) or more per panel or any with a  diameter greater than 101.6 mm (4")

Glass

No glass damage

All glass damage is chargeable (even small cracks and chips can compromise safety)

Lenses (head lights, tail lights and markers)

Scratches and scuffs

Cracked or broken

Wheels

Scratches and gouges up to 152.4 mm (6")

Scratches or gouges greater than 152.4 mm (6")

Tires

· Replacement tires, including winter tires, left on the original rim

· No sidewall damage/plugs or exposed cords/belts

· Replacement tires, including winter tires, not left on the original rim

· Any sidewall damage/plugs, exposed cords, belts or tires that are not an appropriate match for the vehicle

Interior burn holes

Up to two (2) per panel with a diameter up to 3.2 mm (1/8") 

Three (3) or more per panel or any with a  diameter greater than 3.2 mm (1/8")

Interior permanent stains

One (1) per panel up to 12.7 mm (1/2") 

Two (2) per panel or any greater than 12.7 mm (1/2")

Interior cuts and tears

Up to two (2) per panel up to 12.7 mm (1/2")

Up to two (2) per panel up to 12.7 mm (1/2")

Damage        

Dents

Normal Wear and Tear

Up to three (3) per panel with a diameter up to 101.6 mm (4") 

Excess Wear and Tear

Four (4) or more per panel or any with a  diameter greater than 101.6 mm (4")

Damage        

Glass

Normal Wear and Tear

No glass damage

Excess Wear and Tear

All glass damage is chargeable (even small cracks and chips can compromise safety)

Damage        

Lenses (head lights, tail lights and markers)

Normal Wear and Tear

Scratches and scuffs

Excess Wear and Tear

Cracked or broken

Damage        

Wheels

Normal Wear and Tear

Scratches and gouges up to 152.4 mm (6")

Excess Wear and Tear

Scratches or gouges greater than 152.4 mm (6")

Damage        

Tires

Normal Wear and Tear

· Replacement tires, including winter tires, left on the original rim

· No sidewall damage/plugs or exposed cords/belts

Excess Wear and Tear

· Replacement tires, including winter tires, not left on the original rim

· Any sidewall damage/plugs, exposed cords, belts or tires that are not an appropriate match for the vehicle

Damage        

Interior burn holes

Normal Wear and Tear

Up to two (2) per panel with a diameter up to 3.2 mm (1/8") 

Excess Wear and Tear

Three (3) or more per panel or any with a  diameter greater than 3.2 mm (1/8")

Damage        

Interior permanent stains

Normal Wear and Tear

One (1) per panel up to 12.7 mm (1/2") 

Excess Wear and Tear

Two (2) per panel or any greater than 12.7 mm (1/2")

Damage        

Interior cuts and tears

Normal Wear and Tear

Up to two (2) per panel up to 12.7 mm (1/2")

Excess Wear and Tear

Up to two (2) per panel up to 12.7 mm (1/2")

Note: This information may be subject to change, and Ford Credit Canada Company reserves the right to alter, modify or update this document at any time. Last revised in November 2017.

Refer to your Lease Agreement for more details about excess wear and tear including:

  • Broken or missing parts (e.g., keys, key fobs, head restraints, spare tire, charge cord on hybrid/electric vehicle)
  • Insufficient or poor quality repairs
  • Mechanical or electrical malfunctions
  • Tires that are not an appropriate match for the vehicle

To help avoid any Excess Wear and Tear charges, we recommend necessary repairs be made prior to your vehicle return. Your Ford Dealer is there for you, should you have any needs or questions about necessary repairs.

Some vehicle damage otherwise considered Excess Wear and Tear may be covered by your vehicle insurance. Be sure to allow sufficient time for claim processing and repairs before you return your vehicle.

Excess Kilometrage

It is important to understand that if you return your vehicle and kilometrage exceeds the amount allowed under your lease, you will be responsible for the excess kilometres driven. Please refer to your lease agreement for details about kilometrage allowance and excess kilometrage charges.

Return to Lease-End Process