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Contact Ford Credit

We are here to provide guidance and answer your questions.

Call

Speak to a customer service representative or use our 24-hour automated support. Have your account number ready.

1-877-636-7346*

For those who are hard of hearing or speech impaired:

Please contact the Operator Relay Service by dialing 711.

Email

Fill out this secure form form and a representative will reply within 24–48 hours.

Customer Support Hours: Monday-Thursday: 8a.m. – 7 p.m. (CST) Friday: 8 a.m. - 6 p.m. (CST) Saturday: 8a.m. – 2 p.m. (CST) Sunday: Closed

*Please ask your representatives for language assistance if you prefer to speak in a language other than English or French.

Need help now? Find answers to your questions and more on the FAQ page.