I purchased life/disability insurance and would like to cancel. What is the process?
This optional coverage was purchased from an outside insurance/warranty company. The dealer is responsible for facilitating the cancellation process and securing any refund due for unused premiums. Please note, that the refund will be prorated based on how many months this product was active on your account.
At times, the refund may take up to 30 days to be issued from the insurance/warranty company. Once the refund is obtained, it will be sent to Ford Credit and applied to the outstanding balance (Retail Finance Contracts) or rental security (Red Carpet Lease contracts) on your account. Please contact the Finance Manager at the dealership for additional assistance.
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